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Publications

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  1. Tim Polzehl; Yuexin Cao; Vicente Ivan Sanchez Carmona; Xiaoyi Liu; Changjian Hu; Neslihan Iskender; André Beyer; Sebastian Möller

    Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations

    In: HUCAPP 2022 - 6th International Conference on Human Computer Interaction Theory and Applications. International Joint Conference on Computer …