Publication
Designing a Context-sensitive Dashbord for an Apaptive Knowledge Worker Assistant
Ralf Biedert; Sven Schwarz; Thomas Roth-Berghofer
In: Anders Kofod-Petersen; Jörg Cassens; David Leake; Marielba Zacarias (Hrsg.). HCP-2008 Proceedings, Part II, MRC 2008 -- Fifth International Workshop on Modelling and Reasoning in Context. HCP Annual Conference & Exhibition (HCP-2008), 5th, located at (MRC-2008), June 8-12, Delft, Netherlands, Pages 51-62, ISBN 978-2-908849-22-6, TELECOM Bretagne, 2008.
Abstract
Wedevelopacontext-sensitivedashboardtoassistknowl-
edge workers.Thetermcontextinourscenariodefinesexplicitcategories
used togroupobservednativeoperations(NOPs)performed,andthese
NOPs correspondtoactionsundertakenduringwork.Thedashboard
consists ofseveralsmallapplications,widgets,thatpermitquickaccess
to suchentitiesasfiles,bookmarks,persons,andnotesaswellastoa
visual backtrackonaper-contextbasis.Thedashboardcanbeactivated
on demand.Meanwhile,inbackground,theuserisconstantlymonitored:
a userobservationhubrecordshighleveluseractions,systemhookstake
screenshots andkeystrokes.Thesecanbeusedbythevisualbacktrack
widget togiveareplayandhelpuserstofindawaybackintothecon-
text againaftersomeinterruptionthroughevaluatingsimilarsituations
in thepast.