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Publikation

Designing a Context-sensitive Dashbord for an Apaptive Knowledge Worker Assistant

Ralf Biedert; Sven Schwarz; Thomas Roth-Berghofer
In: Anders Kofod-Petersen; Jörg Cassens; David Leake; Marielba Zacarias (Hrsg.). HCP-2008 Proceedings, Part II, MRC 2008 -- Fifth International Workshop on Modelling and Reasoning in Context. HCP Annual Conference & Exhibition (HCP-2008), 5th, located at (MRC-2008), June 8-12, Delft, Netherlands, Pages 51-62, ISBN 978-2-908849-22-6, TELECOM Bretagne, 2008.

Zusammenfassung

Wedevelopacontext-sensitivedashboardtoassistknowl- edge workers.Thetermcontextinourscenariodefinesexplicitcategories used togroupobservednativeoperations(NOPs)performed,andthese NOPs correspondtoactionsundertakenduringwork.Thedashboard consists ofseveralsmallapplications,widgets,thatpermitquickaccess to suchentitiesasfiles,bookmarks,persons,andnotesaswellastoa visual backtrackonaper-contextbasis.Thedashboardcanbeactivated on demand.Meanwhile,inbackground,theuserisconstantlymonitored: a userobservationhubrecordshighleveluseractions,systemhookstake screenshots andkeystrokes.Thesecanbeusedbythevisualbacktrack widget togiveareplayandhelpuserstofindawaybackintothecon- text againaftersomeinterruptionthroughevaluatingsimilarsituations in thepast.

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