Publikation
German Workshop on Experience Management
Markus Nick; Klaus-Dieter Althoff (Hrsg.)
German Workshop on Experience Management (GWEM-2003), April 2-4, Luzern, Switzerland, CEUR, 2003.
Zusammenfassung
The objective of this workshop is to provide an inter-disciplinary forum, in which scientists and practitioners can exchange new ideas and applications on Experience Management (EM). Contributions on practical applications are just as welcome as contributions on current research and research results.
What is the role of Experience Management within Knowledge Management?
Whereas knowledge management (KM) generally deals with the activities regarding collection from different sources (documents, data, experts, etc.), structuring, documenting, refinement/improvement, evaluation, and distribution of knowledge and its objectives, the relatively new field of EM focuses, in particular, on exemplary knowledge (e.g., in the form of cases) and also looks at the methods and technologies that are suitable for that. The main focus here is on the development, operation, maintenance, evaluation, and integration of Experience Based Information Systems (EbIS), that is information systems that contain exemplary knowledge, support EM and all the necessary processes.
The "ingredients" for EM/EbIS come from various areas such as Experience Factory (e.g., with regard to embedding an EM system into the knowledge-relevant processes in a company), ontologies (e.g., as a basis for the domain model respectively vocabulary), data mining and text mining (e.g., on the analysis of existing data and documents), as well as - particularly - Case-Based Reasoning (CBR). It has been shown that CBR is suitable as a principle and methodology for EM, and a technology for supporting EbIS.
Proceedings. These online proceedings contain longer versions of selected papers from the workshop (short versions can be found in the respective LNI Proceedings of the Third Conference on Professional Knowledge Management). The complete workshop program can be found at http://wm2003.aifb.uni-karlsruhe.de/workshop/w06/.