Conversation Acts in Task-Oriented Spoken Dialogue

@article{pub3442,
    author = {

Traum, David
 and 

Hinkelman, Elizabeth
},
    title = {Conversation Acts in Task-Oriented Spoken Dialogue},
    year = {1992},
    volume = {8},
    number = {3},
    pages = {579--599},
    journal = {Computational Intelligence},
    publisher = {Wiley}
}