Publikation
The usability and user experience of an interactive e-learning platform to empower older adults when using electronic personal health records: an online intervention study
Luis Perotti; Oskar Stamm; Michael Dietrich; Ilona Buchem; Ursula Müller-Werdan
In: Universal Access in the Information Society, Vol. 0, Pages 0-0, Springer, 6/2024.
Zusammenfassung
Since the introduction of the electronic Personal Health Record (ePHR) in Germany in 2021, usage rates among those with statutory health insurance have remained below 1%. The patient-administered conception of the ePHR presents access barriers, particularly for older adults. This study aimed to evaluate an e-learning platform as an empowerment tool for ePHR usage, tailored toward older adults. In this explorative study, a micro-learning-based prototype platform for effective utilization of the ePHR was evaluated through both an online (nthinspace=thinspace53) and a face-to-face (nthinspace=thinspace6) intervention. The usability of the e-learning platform was measured using the System Usability Scale (SUS) and user experience with the User Experience Questionnaire (UEQ). The mean rating in the SUS was 67.9 in the online group and 70.4 in the face-to-face group. For participants of the online group, only the perspicuity subscale of the UEQ was rated above average compared to the benchmark. There was a strong positive correlation between usability and the perception of how learning content was presented, as measured by the eHealth Impact Questionnaire, in the online group (pthinspace=thinspace