Publikation
AI Use Cases in Knowledge and Technology Transfer: Evidence from Expert Interviews
Josip Lovrekovic; Masoumeh Tavakoligargari; Manuel Etzkorn; Anna Gieß; Jan Jürjens; Harald von Korflesch; Peter Fettke
In: PACIS 2026 Proceedings. Pacific Asia Conference on Information Systems (PACIS-2026), located at PACIS-2026, July 4-8, Jakarta, Indonesia, AIS eLibrary, 2026.
Zusammenfassung
Knowledge and technology transfer units in German public non-university research institutions increasingly experiment with AI, especially large language models, yet adoption remains fragmented and rarely aligned with transfer workstreams. This paper presents a comparative AI use case matrix based on 12 semi-structured expert interviews across major German public research institutions. Using an inductive approach, we distinguish AI use cases already in use, including pilots, from those framed as desired or high-potential, and structure them along a modular KTT reference model from research to spin-off management. The results show a small set of broadly adopted entry-level applications for language-centric knowledge work and content preparation, alongside a larger portfolio of aspirational applications targeting process support, information discovery and triage, evidence synthesis, and decision-oriented workflow automation. We consolidate these findings in a comparative matrix and derive implications for KTT practice, AI-enabled process augmentation, and future evaluation.